Privacy Policy

Introduction

Swifty Cerritos Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request services, contact us, or interact with our website. This may include your name, address, phone number, email address, and property information. We may also collect payment information when you engage our services, though credit card details are processed securely through third-party payment processors.

When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to schedule appointments, provide estimates, perform tree care services, process payments, and communicate with you about your service requests. We may also use your information to send you service reminders, maintenance recommendations, and promotional offers, though you can opt out of marketing communications at any time.

We analyze website usage data to understand how visitors interact with our site and to improve our online presence. This helps us enhance user experience and make our website more useful and accessible.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with service providers who assist us in operating our business, such as payment processors, scheduling software providers, and website hosting services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new owner.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records and payment information are typically retained for several years for business and legal purposes. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

You have certain rights regarding your personal information. You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. You may also request deletion of your personal information, subject to certain legal exceptions. To exercise these rights, please contact us using the information provided below.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Swifty Cerritos Tree Service
11050 Artesia Blvd Suite K
Cerritos, CA 90703
Phone: (562) 581-6087